Privacy Policy
 

At The Norfolk Sauna Company, your privacy matters. We are committed to keeping the personal information you share with us safe, secure, and used only for the purpose of providing our sauna and cold plunge hire services.
 

1. Information We Collect

When you book a sauna with us, we may collect:

• Your name and contact details (email, phone number)

• Booking details (date, location, number of guests)

• Optional information you provide to help us deliver your experience safely (e.g., health considerations, accessibility requirements)

 

We do not collect sensitive financial information directly, and we do not use cookies for tracking, analytics, or marketing purposes beyond those strictly necessary for the website to function.
 

2. How We Use Your Information

Your information is used to:

• Process and confirm your sauna booking

• Communicate important details about your booking (delivery, collection, optional extras)

• Ensure your safety and comfort during your sauna experience

 

We will never share or sell your personal information to third parties.
 

3. Data Storage & Security

 

• All personal data is stored securely and accessed only by our team members who need it to provide your sauna hire service.

• We take all reasonable precautions to protect your data against loss, misuse, or unauthorised access.

 

4. Your Rights
Under UK/EU data protection law, you have the right to:

• Access the personal data we hold about you

• Request corrections if any information is inaccurate

• Request that we delete your data when it is no longer needed

 

To exercise these rights, contact us at norfolksaunaco@gmail.com.
 

5. Cookies

Our website uses only essential cookies required for the site to function correctly. We do not use cookies for tracking or marketing.
 

6. Updates to This Policy

We may update this privacy policy from time to time. The latest version will always be available on our website.

7. Contact Us

If you have any questions about this policy or how we handle your personal data, please contact us at:
Email: norfolksaunaco@gmail.com
Phone: 07460 436602